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GUARANTEE

OUR REAL GUARANTEE: WE WILL DO EVERYTHING TO ENSURE YOUR TOTAL SATISFACTION!

MATTRESS

So far, less than 3% of our customers have returned their mattresses. It's very little and we are proud of it!

The manufacture and choice of materials make products of exceptional quality.

Blue.eco mattresses are covered by one of the best warranties on the market!

MATELAS, LIT ÉLECTRIQUE, LIT AJUSTABLE, OREILLER,  CHOISIR OREILLER,  BLEUECO, CASPER, MATELAS DE LATEX, MATELAS DE MOUSSE, DORMEZ-VOUS, SOMMIERS, OREILLERS, BLOOM, POLYSLEEP, MOUSSE MÉMOIRE, MEILLEUR MATELAS, ENDY, COTON ORGANIQUE, SERVICE, QUÉBEC, ACCORD D, MATELAS SIMPLE, DOUBLE QUEEN, KING, LEESA, FIANCEMENT, FABRIQUÉ AU QUÉBEC
MATELAS, LIT ÉLECTRIQUE, LIT AJUSTABLE, OREILLER,  CHOISIR OREILLER,  BLEUECO, CASPER, MATELAS DE LATEX, MATELAS DE MOUSSE, DORMEZ-VOUS, SOMMIERS, OREILLERS, BLOOM, POLYSLEEP, MOUSSE MÉMOIRE, MEILLEUR MATELAS, ENDY, COTON ORGANIQUE, SERVICE, QUÉBEC, ACCORD D, MATELAS SIMPLE, DOUBLE QUEEN, KING, LEESA, FIANCEMENT, FABRIQUÉ AU QUÉBEC

100-night trial period


10 years warranty


For your complete satisfaction, bleu.eco offers a comfort guarantee for one hundred (100) nights from the date of delivery.

Our sleeping experts have designed your mattress for ideal comfort, neither too soft nor too firm. In reality, it has what it takes to suit different weights and different morphologies.

We use high quality raw materials to provide you with freshness, comfort, support and durability.

We are confident that you will love your new mattress. You'll be sure of that after a 30-day adaptation period.

If after this period and for any reason you consider that your mattress does not give you full satisfaction, you will have 70 days to notify our customer service. We will inform you of the procedure to return your mattress and be reimbursed 100% within 7 days.

The following conditions must however be respected:

  • Your purchase must be on a mattress of regular size and not made to measure.

  • A minimum adjustment period of 30 days is required, depending on the delivery date.

  • The mattress is designed to be used on a suitable bed base that will not have deformed the structure of the mattress.

  • You must use a protective cover during your entire adaptation period.

  • Traces of stains, burns or cuts on the mattress covers invalidate this warranty.

  • This comfort guarantee ends 100 days after the delivery date.

We know the concept of "programmed obsolescence" and it does not apply to this product. The blue.eco mattresses are really designed to last!

Your mattress should accompany you for many years, even decades!

Blue.eco mattresses are protected by a ten (10) year warranty covering manufacturing defects, premature wear of materials and the integrity of the foam, to the extent that you have made normal use of your mattress and where you handled it correctly.

Thus, the warranty does not cover lacerations, burns, or any other alteration that an abuse of the product could cause. Also, to take advantage of this guarantee, your mattress must have been used at all times on a suitable bed base, such as as a rigid bed base allowing good ventilation under the mattress or a bed frame with rigid slats of 1.5 inch and more in width with less than 5 inches of spacing, but you should never use a closed box without ventilation, depositing a cool floor hard, this could create condensation and moisture. There is a risk of creating mold under the mattress and void the warranty.

The guarantee we offer covers all parts of the mattress and provides for the repair or replacement of defective parts (at the choice of the manufacturer). The warranty does not cover the normal increase of the softness of the mattress. That said, it is guaranteed that normal use of your mattress will not leave permanent visual deformation of the foam greater than 2 cm (¾ inch).

The company will repair or replace the buyer's mattress if it is found to be defective for the duration of this 10-year limited warranty, but transportation costs related to the repair or replacement are the responsibility of the purchaser. the buyer.

At any time, if the mattress cover needs to be replaced, it is possible that the cover material of the new cover you will get may be of a different color or material than the original cover.

Finally, this warranty is only valid for the original purchaser of the product. Also, no warranty extension is provided with a replacement product, so the warranty of a replacement product remains 10 years after the date of purchase.

To take advantage of its warranty, the buyer must provide proof of purchase and agree with the customer service of the company. This proof of purchase must be retained during the 10 years of the warranty.

All shipping and / or handling charges are not covered by this warranty and are therefore the responsibility of the buyer.

 
 
 
 
 
 

PILLOWS

Our pillows are as reliable as they are original.
The pillow is often the unsuspected component that makes all the difference between a painful or happy sleep!
The adjustable confection and the choice of the materials of our pillows make products of a great quality.
Opal and Agate pillows from bleu.eco are covered by an advantageous guarantee!


PILLOW COMFORT GUARANTEE 50 NIGHTS


For your complete satisfaction, bleu.eco offers you a 50-night comfort guarantee from the date of delivery.

Our sleeping experts have designed your pillow for comfort that adapts in height to provide the trio "pillow / mattress / sleeper" a match that fits perfectly.

We are sure you will love your new pillow. You'll be sure of that after a 30-day adaptation period.

If after this period and for any reason you consider that your pillow does not give you full satisfaction, you will have 20 days to notify our
customer service. We will inform you of the procedure to return your pillow and be reimbursed at 100% within 7 days.

The following conditions must however be respected

  • Your purchase must be on an Opale or Agate model pillow of regular size and not made to measure.
  • A minimum adjustment period of 30 days is required, depending on the delivery date.
  • You must keep the original packaging until the end of the warranty, as the return of the pillow must be in the initial packaging, if any.
  • Traces of stains, burns or cuts on the pillow covers invalidate this warranty.
  • This comfort guarantee ends 50 days after the delivery date.

LIMITED PILLOW WARRANTY OF 3 YEARS


Your pillow should accompany you for many years because it is high quality products.

This warranty is offered to the original purchaser only. We invite you to keep your purchase receipt.

Bleu.eco pillows are protected by a 3-year warranty after the original purchase date.

The guarantee covers:

Defects in workmanship, premature wear of materials and the integrity of the foam, as long as you have used your pillow properly and handled it properly.

The guarantee does not cover:

  • Lacerations, burns, or any other alteration that an abuse of the product could cause.
  • Any normal increase in softness and compaction of the material, or other normal wear and deterioration.
  • Any damage caused by an animal.
  • Your comfort preference.
  • Blue.eco's commitment


The company will repair or replace the buyer's pillow if it is found to be defective for the duration of this 3 year limited warranty.
Transportation costs related to repair or replacement are the responsibility of bleu.eco.
Also, no warranty extension is provided with a replacement product, so the warranty of a replacement product remains 3 years from the date of original purchase.

oreiller bleu.eco, OREILLER AJUSTABLE, OREILLER OPALE, OREILLER ERGONOMIQUE, OREILLER CHIRO, OREILLER MAL DE COU, ÉVALUATION OREILLER, CHOIX OREILLER, MATELAS, LIT ÉLECTRIQUE, LIT AJUSTABLE, OREILLER, LIT AJUSTABLE ÉLECTRIQUE, CHOISIR OREILLER,  BLEUECO, MATELAS POUR ROULOTTE, MATELAS DE LATEX, LIT ARTICULÉ ÉLECTRIQUE, CASPER, MATELAS DE MOUSSE, DORMEZ-VOUS, SOMMIERS, OREILLERS, BLOOM, ENDY, LEESA, POLYSLEEP, MEILLEUR MATELAS, MOUSSE MÉMOIRE, BLEUECO, OREILLER BLEUECO, OREILLER BLEU.ECO


ARTICULATED ELECTRIC BED

  • Specific lifetime warranty on the structure
  • 5 years on electric motors
  • 2 years on the controller and electronic components
  • 2 years on the wooden panels of the platform (particle or melamine)
  • 2 years on accessories and against any manufacturing defect


BLEUECO PINE BOX SPRING

2 YEARS OF GUARANTEE


Your box spring should accompany you for many years.

The Sommier Bleueco is covered by a two-year warranty covering manufacturing defects, premature wear of the materials and the integrity of the wood structure, to the extent that you have made a normal use of your bed base and where you have handled correctly.

Thus, the warranty does not cover lacerations, burns, or any other alteration that an abuse of the product could cause. Also, to benefit from this guarantee, your box spring must always have been used properly.

The guarantee we offer covers all parts of the bed base and provides for the repair or replacement of defective parts.

Transportation costs related to the repair or replacement of the bed base are the responsibility of the buyer.

At any time, if the box spring cover needs to be replaced, it is possible that the cover material of the new cover you will get is of a different color or material than the original cover.

Finally, this warranty is only valid for the original purchaser of the product. Also, no warranty extension is provided with a replacement product, so the warranty of a replacement product remains two years after the original date of purchase.