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F.A.Q.

Do I have to try blue.eco mattresses before buying?
In a word: no. We've designed the mattresses we sell to provide universal comfort and we're sure you'll love yours. In any case, you are still entitled to a guaranteed trial period of 100 days.
 
What are the environmental certifications of blue.eco mattresses?
All of the foams that make up our mattresses are certified Certipur-US, which represents the highest standard in the field. This certification means that they are safe for the environment and for human health.

Foams contain resins and oils derived from renewable resources, such as soybean oil and / or other plants. All foams, as well as covering fabrics, are CFC, HCFC, PBDE, TCEP, TDCPP or formaldehyde free.

The mattresses as a whole do not contain any fire retardant. They comply with the most stringent standards in this area (California Technical Bulletin 117-2013, Section III, Resilient Filling Material Test).

 
Will your mattress lose its original shape over time?
Blue.eco mattresses will always return to their original form (unless damaged). They will not form holes or become hollow, even after long-term use. So you can sleep in peace and enjoy your comfort.

 

Do the mattresses give off odors after unpacking?
A slight smell at the time of unpacking is normal! This is the case for all foam mattresses with pressure reduction foam. Rest assured that this smell will dissipate quickly and above all, this smell is neither toxic nor dangerous for human health. If this bothers you, after unpacking your mattress, just let it air out uncovered in a ventilated room and in no time it will have dissipated.


I have specific medical problems. Are blue.eco mattresses made for me?
Do not hesitate to call us to discuss your condition. We may know other clients who are in a similar condition to you and we can share their experience. That being said, the only way for you to know if one of these mattresses really suits you is to try it. Take advantage of our 100-day trial period.


How much weight can they bear?
Blue.eco mattresses were designed to support a weight of 300 pounds per person. For optimal performance, we therefore recommend the mattress for individuals under 300 pounds.
For people over 300 pounds, we invite you to contact us. We will be happy and able to compose a custom mattress that will suit you and your needs. We have a lot of experience in mattress adaptation and can do it inexpensively.
Click here to see how we can customize your next mattress.

 

Can I use an adjustable bed base?
Yes, the mattresses we sell can be used with an adjustable bed base.
If you intend to buy an adjustable bed base, contact us!


Can I use a conventional bed base?
Yes. A bed base can in most cases accompany you for most of your life.
If its surface does not provide enough support, you can supplement it with a simple ¼-inch plywood.
If you are not sure, tell us about it.
You can also use your bleu.eco mattress on a platform, on all slatted bed bases - provided they are not more than 5 inches apart - on a springboard with a plating.
Once the mattress is out of the box, it will be ready for use in minutes.


Is there a period of adaptation?
You may need an adjustment period of a few days. Most of our guests find ideal comfort from the very first night.


My mattress seems uneven. What should I do?
This is almost always due to the surface on which the mattress rests. If you encounter a problem of this type, we recommend testing the regularity of the mattress directly on the floor. If you find that this corrects the unevenness, you must evaluate if your bed base or bed frame is damaged. If your Bleueco mattress still seems uneven on the floor, contact us without delay.

 

Questions about delivery?
Delivery is free! For more information on delivery, click here.
You are also entitled to a $ 50 discount if you pick up your mattress directly from the factory. For more information and to access the instant discount, click here.


Do I have to pay taxes?
We charge GST and QST in Quebec and the appropriate taxes elsewhere in Canada.


How long can I keep the mattress in the box?
You can keep the mattress in the box for up to three months before taking it out.

 
 
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